At b999, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data b999 collects, why it is collected, how it is used, and what rights you have over your own information. Read this before you register.
Six core principles that guide how b999 handles your personal information every single day
b999 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
All data transmitted between your device and b999 is protected by SSL/TLS encryption. Stored personal data is encrypted at rest. Your bKash and Nagad payment details are never stored in plain text on b999 servers.
b999 does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used only to operate and improve the b999 platform and to meet legal requirements.
Where b999 shares data with third parties — such as payment processors or identity verification providers — those parties are contractually bound to use your data only for the specific purpose it was shared for.
You have the right to access, correct, and request deletion of your personal data held by b999. These are not empty promises — b999 has a clear process for handling data rights requests, described in this policy.
b999 does not keep your personal data indefinitely. Retention periods are defined for each category of data. When data is no longer needed and no legal obligation requires its retention, it is securely deleted.
b999 ("b999", "we", "us", "our") operates the online casino and sports betting platform available at b999.casino. b999 is the data controller responsible for the personal data collected through this platform. This Privacy Policy applies to all users of b999, including registered members and visitors who browse the platform without registering.
b999 is built specifically for players in Bangladesh. The platform supports BDT transactions via bKash, Nagad, and Rocket, and is designed to meet the expectations of Bangladeshi users in terms of both functionality and data handling. This Privacy Policy reflects that commitment.
If you have any questions about this Privacy Policy or how b999 handles your personal data, contact us at [email protected]. We aim to respond to all privacy enquiries within 5 business days.
b999 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and from third parties such as payment processors and identity verification services.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, NID number | You / KYC provider |
| Contact Data | Email, phone number | You |
| Financial Data | bKash/Nagad number, transaction history | You / Payment processor |
| Technical Data | IP address, device type, browser | Automatic collection |
| Usage Data | Games played, bets placed, session time | Automatic collection |
| Communications Data | Support chat logs, emails | You |
b999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a member. Here is a clear breakdown of how your data is used:
b999 does not use your personal data for automated decision-making that produces significant legal effects without human review. If your account is flagged by an automated system, a member of the b999 team will review the case before any action is taken.
b999 processes your personal data on the following legal grounds:
b999 does not sell your personal data. b999 shares personal data with third parties only in the following circumstances:
b999 works with carefully selected third-party service providers who process data on b999's behalf. These include payment processors (bKash, Nagad, Rocket), identity verification providers, fraud detection services, and cloud infrastructure providers. All service providers are bound by data processing agreements that restrict how they may use your data.
b999 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities when required to do so by law, court order, or regulatory requirement. b999 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of b999's business, your personal data may be transferred to the acquiring entity. b999 will notify affected members before any such transfer takes place and will ensure the receiving entity is bound by equivalent privacy protections.
b999 never shares your personal data with third-party advertisers, data brokers, or marketing companies. Your data is not a product at b999.
b999 uses cookies and similar technologies to operate the platform, remember your preferences, and understand how members use the site. Here is what b999 uses and why:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain session security, process transactions | No — required for b999 to function |
| Functional Cookies | Remember your language, display preferences, and responsible gaming settings | Yes — via browser settings |
| Analytics Cookies | Understand how members navigate b999 to improve the platform | Yes — via cookie preferences |
| Security Cookies | Detect fraud, bot activity, and suspicious login attempts | No — required for account security |
You can manage cookie preferences through your browser settings. Note that disabling essential or security cookies may prevent b999 from functioning correctly. b999 does not use third-party advertising cookies.
b999 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
While b999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role — keep your b999 password strong and unique, and never share your login credentials with anyone.
b999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Transaction records | 7 years from transaction date | AML and financial record-keeping requirements |
| Support communications | 3 years from last interaction | Dispute resolution and service improvement |
| Technical and usage data | 13 months from collection | Platform analytics and security monitoring |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
When data reaches the end of its retention period, b999 securely deletes or anonymises it. Anonymised data — which cannot be linked back to any individual — may be retained for longer periods for statistical analysis.
As a b999 member, you have the following rights over your personal data. b999 is committed to honouring these rights promptly and without unnecessary barriers.
Request a copy of all personal data b999 holds about you. b999 will provide this within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data. You can update most account details directly in your b999 account settings.
Request deletion of your personal data where b999 no longer has a legal basis to retain it. Note that some data must be kept for legal compliance reasons.
Request that b999 restricts processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to b999 processing your data for legitimate interests or direct marketing purposes. b999 will stop processing unless compelling grounds exist.
To exercise any of these rights, contact b999 at [email protected] with the subject line "Privacy Rights Request". b999 will verify your identity before processing the request and will respond within 30 days. If your request is complex or numerous, b999 may extend this period by a further 30 days with prior notice.
Exercising your privacy rights will not affect your ability to use b999 or result in any negative consequences for your account, unless the request itself requires account closure (such as a full erasure request).
b999 is strictly for users aged 18 and above. b999 does not knowingly collect personal data from anyone under the age of 18. If b999 discovers that personal data has been collected from an underage user, that account will be closed immediately and all associated data will be deleted, except where retention is required by law.
If you believe that a person under 18 has registered on b999, please contact [email protected] immediately so the matter can be investigated and resolved promptly.
b999 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data handling practices. When material changes are made, b999 will notify registered members via email or an in-platform notification before the changes take effect.
The current version number and effective date are displayed at the top of this page. b999 recommends reviewing this Privacy Policy periodically. Your continued use of b999 after an updated Privacy Policy takes effect constitutes your acceptance of the revised policy.
Previous versions of the b999 Privacy Policy are available on request. Contact [email protected] if you need to review an earlier version.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way b999 handles your personal data, please get in touch:
b999 takes all privacy enquiries seriously and aims to respond within 5 business days. For formal data rights requests, the response period is up to 30 days as described in Section 9.
For more information about your rights and obligations as a b999 member, please also review the b999 Terms and Conditions and the Responsible Gaming page.
Now you know exactly how b999 protects your data. Join thousands of Bangladeshi players who trust b999 for safe, fair, and transparent online gaming. Register in under two minutes.
Your data is protected. 18+ only. Please gamble responsibly.